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Microsoft Outlook Training courses

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Course schedule - Microsoft Outlook Training Courses

Classroom Training:

Learn to use this powerful tool for managing your email, calendars and tasks

Free up your time by developing your skills, as a good working knowledge of Microsoft Outlook is essential to manage the vast number of emails we receive every day, as well as taking advantage of the other features within Outlook such as Tasks and Calendar.

When Microsoft Outlook is configured correctly, you can automate many things and work more efficiently.

Ideally your Email Inbox should stay empty, so learn tips and tricks to ensure you are on top of the filing of your emails and you can easily find and function efficiently.

Learn Microsoft Outlook the easy way, with TCS Training. We give you the skills you can apply with confidence, ensuring you get the most from Microsoft Outlook.

Our Microsoft Outlook training courses are delivered live online helping you structure your day and focus on learning a new skill without the need to travel.

We post your course materials out to you and then send course joining instructions ensuring you have everything you need for a successful and engaging day.

However if you have a group that you would like to train, or you’d like us to deliver a course at your offices, please contact us to discuss as we offer group booking rates.

What makes TCS Training different from other IT Training providers?

We offer:
Hands-on IT training - engaging courses delivered  by friendly and qualified trainers.
Public courses are small - up to 4 delegates only.
1 year after course support is included with all courses.
Group booking rates are available on request.
100% of participants recommend TCS Training - read live reviews

Microsoft Outlook Introduction Training Course – One day – £185

This one day Outlook Introduction training course will give you the confidence to efficiently manage and communicate using Microsoft Outlook.

You will learn how to manage your emails and adjust default settings, add automatic signatures as well as settings for email you’re sending like receipts and delaying delivery.  You will learn to set up a filing system and efficiently file emails ensuring you manage your inbox well.  We also delve into use of the calendar to arrange meetings and sharing your calendar

Your To Do list is also managed within Microsoft Outlook, so learn to keep track of all the things you plan to do as well as those you want to delegate to others!

Our Microsoft Outlook Online training courses are delivered live online helping you structure your day and focus on learning a new skill without the need to travel.  Depending on your version, we offer the course using Classic Outlook or the New Outlook.

We post or email your course materials out to you and then send course joining instructions ensuring you have everything you need for a successful and engaging day.
Public courses are small – up to 4 delegates only.

We will need to know if you’re using the New Outlook or Classic Outlook as features will differ.  Please see the course outlines for more information.

Group booking rates available for dedicated courses for your company. These can be delivered Live Online, at your company offices or our Reading training venue.  Please contact us for a quotation.

If you can't make an advertised course date, please contact us by calling 0118 321 0124 or email info@tcstraining.co.uk and we'll see what we can do for you. Advertised training courses dates are hands-on and delivered live online by our engaging qualified trainers.  We only book up to 4 on our public courses.

Group booking rates available for dedicated Live Online training (up to 10 delegates) or training in person delivered at your offices or at our Reading venue. Please contact us for a quotation.

Microsoft Outlook Introduction
Training Dates 2026

Thu 13th August
Tue 8th September
Thu 22nd October

 Download Course Details

Microsoft Outlook Introduction Training Course Booking Form

Microsoft Outlook Introduction training course outline (Outlook Classic)

Messages and the Inbox
Understanding how Email works
Tour of the Outlook screen
Create, reply & forward messages
Use Dictate
Attach files
Create a Poll
Request Read/Delivery receipts
Delay the delivery of a message
Set message Importance level
Flag messages for follow up
Customise and assign Categories
Create Signatures
Sort and Organise the message list
Search for messages
Create Rules
Automatic Replies (Out of Office)
Turn on Conversations
Read messages aloud
Use Immersive Reader

 

Work with Folders
Create Folders
Rename Folders
Delete Folders
Move a folder
Move and copy messages to folders
Create Quick Steps 

 

Work with Calendars
Change Calendar Views
Adjust timings
Create Appointments
Create Events
Set Reminders
Schedule Meetings
Adjust Default Settings
Print Calendars 

 Contacts / People

Create a New Contact
Create a Contact Group
Adjust Contact details
Show the Contacts Address on a Map

 

 

 

Tasks & To Do

Create Tasks
Mark tasks as complete
Assign Tasks
Manage the Task List

Other Settings
Outlook Today
Default Settings

Microsoft Outlook Introduction (New Outlook)

Messages and the Inbox
Understanding how Email works
Tour of the Outlook screen
Create, reply & forward messages
Use Dictate
Attach files
Request Read/Delivery receipts
Delay the delivery of a message
Set message Importance level
Flag messages for follow up
Customise and assign Categories
Create Signatures
Sort and Organise the message list
Use Snooze 
Create a Poll
Search for messages
Create Rules
Pin emails
Add items to Favourites
Automatic Replies (Out of Office)
Turn on Conversations
Use Immersive Reader
Read messages aloud

Work with Folders
Create Folders
Rename Folders
Delete Folders
Move and copy messages to folders
Use the Sweep Tool
Create Quick Steps

Work with Calendars
Change Calendar View
Set Timescale in day View
Set Work hours and locations
Create Events
Set Reminders
Schedule a metting with others
Use the Scheduling Assistant

Contacts / People
Create a New Contact
View Contact Information
Create a Contact List

Tasks & To Do
Create Task Lists
Add Tasks to Lists
Mark tasks as complete
Sort the Task List

Microsoft Outlook Advanced Course – One day – £195

This one day Microsoft Outlook Advanced training course looks at the more Advanced elements which help you to manage information with ease. Understand how to keep the size of your mailbox small, use your own Categories to group together Outlook elements and create rules to manage replies, automate messages and create templates.

You will learn to create your own views within Mail, Calendar and Tasks.

Our Microsoft Outlook Online training courses are delivered live online helping you structure your day and focus on learning a new skill without the need to travel.

We post or email your course materials out to you and then send course joining instructions ensuring you have everything you need for a successful and engaging day.
Public courses are small – up to 4 delegates only.
If you have a group, we provide a group booking rate for up to 10 delegates.

Prerequisite:  Delegates should have either attended our Outlook Introduction course or feel comfortable with those topics covered at Introduction level.

If you can't make an advertised course date, please contact us by calling 0118 321 0124 or email info@tcstraining.co.uk and we'll see what we can do for you. Advertised training courses dates are hands-on and delivered live online by our engaging qualified trainers.  We only book up to 4 on our public courses.

Group booking rates available for dedicated Live Online training (up to 10 delegates) or training in person delivered at your offices or at our Reading venue. Please contact us for a quotation.

Microsoft Outlook Advanced
Training Dates

Please contact us for a date to suit you

 Download Course Details

Microsoft Outlook Advanced Training Course Booking Form

Microsoft Outlook Advanced training course outline

Set up and Customisation
Set up and using Archiving
Set up the Master Categories list
Assign Categories to Outlook items
Set up and use the Junk Mail Feature
Create Custom Rules
Import and Export options

Work with the Inbox
Customise the View
Create Quick Steps
Create Search Folders
Set the Mail Format
Investigate the Message Options
Create Polls
Create Scheduling Polls
Use Dictate
Use Immersive Reader
Add Stationary / Default Fonts
Create an Outlook Template
Set up a reply using a Template
Create Quick Parts to insert common text

Work with the Calendar
Create a Custom View
Calendar fields and filters

Tasks / To Do
Accessing To Do
To Do Settings and Smart Lists
Creating Tasks
Using My Day
Sharing Task Lists

Work with People
Contact fields and Information
Share Contact Information
Use a View to create a Word Merge

Other Features (time permitting)
Understanding Profiles
Delegate access
Adding additional Mailboxes
Q&A 

Microsoft Outlook Online Course – Half Day Course – One day – £195

Part of the Microsoft 365 suite is Outlook Online, a web-based email calendar and contact service.  You can collaborate in one place and it offers some features to the desktop version.

You may be interested in taking this course alongside one of our other Microsoft 365 app courses, such as Calendar and To Do which we can deliver for you over a whole day at a discounted rate.

If you can't make an advertised course date, please contact us by calling 0118 321 0124 or email info@tcstraining.co.uk and we'll see what we can do for you. Advertised training courses dates are hands-on and delivered live online by our engaging qualified trainers.  We only book up to 4 on our public courses.

Group booking rates available for dedicated Live Online training (up to 10 delegates) or training in person delivered at your offices or at our Reading venue. Please contact us for a quotation.

Microsoft Outlook Online App Course
Training Dates

Please contact us for a date to suit you

 Download Course Details

Microsoft Outlook Online App Training Course Booking Form

Microsoft Outlook Online training course outline

Microsoft Outlook Online training course outline – Half Day Course

Finding Outlook Online
Show the Classic Ribbon
Creating a new email
Pop a new email into a separate window
Attaching a file
Linking a file
View and work with Attachments
View, Download and Share attachments
Use @mention
Loop Components and Polls
Schedule when to send an email
Snooze
Pin
Using Favourites
Flag and Categorise
Search and Filter email
Create a new Calendar Event
Make that event a Teams Meeting
File attachments – all in one place
To-Do and others

You may also be interested in these related courses

Microsoft To Do Courses

When you want to organise your own To Do list, our Microsoft To Do course is the ideal place to learn about this task management app designed to help you stay organised and manage your daily tasks.  Microsoft To Do integrates with Microsoft Outlook too and your lists can be shared with others.

Microsoft Planner Courses

Our Microsoft Planner course will teach you about task management helping you and your team to organise, assign and track tasks in a visually intuitive way.  You can work together on tasks and even attach files and comments.

Microsoft Copilot Course

Our Microsoft Copilot course for Microsoft 365 will teach you how to enhance your work experience using this AI-powered productivity tool.  Copilot works well with Outlook helping you draft emails, summarising email threads, schedule meetings and provides reminders and summaries for important items.

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